Service/Maintenance Solutions
Dynamic companies have evolving and demanding communications, security, and IT infrastructure needs. LAN-TEL Communications quickly and efficiently completes all repairs, moves, add-ons, changes, and upgrades in the time frame required to keep your business running smoothly and without interruption.
We are committed to providing our customers with responsive, high quality service in all markets by offering:
- 24/7/365 Emergency Service
- Highly Trained Personnel
- Service Agreement Options
About Our Staff
- Highly trained technical field personnel
- Vast experience in all phases of the service process
- Dedicated to providing real-time responses
Advanced Tools & Equipment
- Advanced Diagnostic Tools
- Fully stocked & equipped service vehicles
- Ready for deployment 24/7/365
- Service reports for company sign-off upon work completion
Service Agreement Options
We offer three different Agreement Options in order to cater precisely to your company’s needs. Agreements include preventative maintenance, options for response times, and options for labor and material pricing.
Learn more about LAN-TEL’s Security Systems Service & Maintenance Programs
Platinum
Access to after hours support
No labor charges (with some exclusions)
No vehicle charge
15% discount on parts pricing
Quarterly, Semi-Annual or Annual PM Visit
Response Times for Emergency
Requests and Standard Request
SSA if applicable
Gold
Access to after hours support
No labor charges between 7am-5pm (with some exclusions)
No vehicle charge
15% discount on parts pricing
Semi-Annual or Annual PM Visit
Response Times for Emergency
Requests and Standard Request
SSA if applicable
Silver
Access to after hours support
Discounted labor rate
No vehicle charge
15% discount on parts pricing
Semi-Annual or Annual PM Visit
Response Times for Emergency
Requests and Standard Request
SSA if applicable
Service: 844-575-2001 service@lan-tel.com