Service/Maintenance Solutions

Dynamic companies have evolving and demanding communications, security, and IT infrastructure needs. LAN-TEL Communications quickly and efficiently completes all repairs, moves, add-ons, changes, and upgrades in the time frame required to keep your business running smoothly and without interruption.

We are committed to providing our customers with responsive, high quality service in all markets by offering:

  • 24/7/365 Emergency Service
  • Highly Trained Personnel
  • Service Agreement Options

About Our Staff

  • Highly trained technical field personnel
  • Vast experience in all phases of the service process
  • Dedicated to providing real-time responses

Advanced Tools & Equipment

  • Advanced Diagnostic Tools
  • Fully stocked & equipped service vehicles
  • Ready for deployment 24/7/365
  • Service reports for company sign-off upon work completion

Service Agreement Options

We offer three different Agreement Options in order to cater precisely to your company’s needs. Agreements include preventative maintenance, options for response times, and options for labor and material pricing.

Platinum

Access to after hours support
No labor charges (with some exclusions)
No vehicle charge
15% discount on parts pricing
Quarterly, Semi-Annual or Annual PM Visit
Response Times for Emergency
Requests and Standard Request
SSA if applicable

Gold

Access to after hours support
No labor charges between 7am-5pm (with some exclusions)
No vehicle charge
15% discount on parts pricing
Semi-Annual or Annual PM Visit
Response Times for Emergency
Requests and Standard Request
SSA if applicable

Silver

Access to after hours support
Discounted labor rate
No vehicle charge
15% discount on parts pricing
Semi-Annual or Annual PM Visit
Response Times for Emergency
Requests and Standard Request
SSA if applicable

Service: 844-575-2001    service@lan-tel.com

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