Service for Solutions

Your business is dynamic and so are your communications, security, and IT infrastructure needs. LAN-TEL Communications quickly and efficiently completes all repairs, moves, add-ons, changes, and upgrades in the time frame required to keep your business running smoothly and without interruption.

We are committed to providing our customers with responsive, high quality service in all markets by offering:

For Customer Service, Please Call 844-575-2001

Dial 2 For

security service department

Dial 3 For

tel/data service department

Contact Us by Email

service@lan-tel.com

Fill Out The Contact Form Below

Request Information

Please fill out the form below and we will contact you to discuss the many solutions offered by LAN-TEL Communications.
  • Select Preffered Method of Contact then Submit Message

About Our Staff

  • Highly trained technical field personnel
  • Vast experience in all phases of the service process
  • Dedicated to providing real-time responses
  • Friendly, personable, and eager to provide positive experiences to our customers

Our Tools + Equipment

  • Advanced diagnostic tools
  • Fully stocked and equipped vehicles
  • Ready for deployment on a moment’s notice
  • Service reports generated for client to sign off on work completed

Service Agreement Options

We offer three different Agreement Options in order to cater precisely to your company’s needs. Agreements include preventative maintenance, options for response times, and options for labor and material pricing.

Silver

  • Access to after hours support
  • Discounted labor rate
  • No vehicle charge
  • 15% discount on parts pricing
  • Semi-Annual or Annual PM Visit
  • Response Times for Emergency
  • Requests and Standard Request
  • SSA if applicable

Platinum

  • Access to after hours support
  • No labor charges (with some exclusions)
  • No vehicle charge
  • 15% discount on parts pricing
  • Quarterly, Semi-Annual or Annual PM Visit
  • Response Times for Emergency
  • Requests and Standard Request
  • SSA if applicable

Gold

  • Access to after hours support
  • No labor charges between 7am-5pm (with some exclusions)
  • No vehicle charge
  • 15% discount on parts pricing
  • Semi-Annual or Annual PM Visit
  • Response Times for Emergency
  • Requests and Standard Request
  • SSA if applicable

Additional Service Highlights